Terms of Service

1. The service

BubbleRag provides a web application that lets you create workspaces (“bubbles”), upload documents, and interact with AI-assisted features such as chat and retrieval-augmented answers. Features, limits, and availability may change as we improve the product.

We may use third-party infrastructure and AI providers to operate the service. Their services are subject to their own terms and policies where applicable.

2. Eligibility and accounts

You must be able to form a binding contract where you live and must provide accurate account information. You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly if you suspect unauthorized access.

3. Your content

You retain ownership of content you upload and submit (“Your Content”). You grant BubbleRag a non-exclusive license to host, process, store, reproduce, and display Your Content only as needed to provide and improve the service (including indexing, embeddings, and generating responses you request).

You represent that you have the rights necessary to upload Your Content and that doing so does not violate law or third-party rights. You are responsible for the legality of Your Content.

4. Acceptable use

You agree not to misuse BubbleRag. For example, you must not:

• Upload or transmit malware, scrape or overload our systems without permission, or attempt to bypass security;
• Use the service to violate law, harass others, or infringe intellectual property;
• Use the service to build a competing offering by systematically extracting underlying models or datasets; or
• Share credentials or access in a way that violates these terms or our pricing and access rules.

We may suspend or terminate access if we reasonably believe you have violated these terms or pose a risk to the service or other users.

5. AI outputs

Outputs from AI features may be incorrect, incomplete, or unsuitable for a particular use. BubbleRag is not a substitute for professional advice (including legal, medical, or financial). You are responsible for reviewing and verifying outputs against your documents and obligations.

6. Fees and billing

Certain plans or features require a payment method and may be billed on a usage or subscription basis as described in the product. Taxes may apply where required. Late or failed payments may result in suspension of paid features. Pricing and plan details may change with reasonable notice where we are permitted to do so by law.

7. Intellectual property

BubbleRag and its branding, software, and materials (excluding Your Content) are owned by BubbleRag or its licensors. Except for the limited rights to use the service under these terms, no rights are granted to you.

8. Disclaimer of warranties

The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the fullest extent permitted by law, BubbleRag and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill arising from your use of the service.

To the fullest extent permitted by law, our aggregate liability arising out of these terms or the service will not exceed the greater of (a) the amount you paid to BubbleRag for the service during the twelve (12) months before the claim, or (b) one hundred U.S. dollars (USD $100), if you have not had payment obligations during that period.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum permitted by applicable law.

10. Indemnity

You will defend and indemnify BubbleRag and its affiliates, officers, and employees against third-party claims arising from Your Content or your misuse of the service, except to the extent caused by BubbleRag’s intentional misconduct as finally determined by a court.

11. Termination

You may stop using BubbleRag at any time. We may suspend or terminate your access if you breach these terms, if required by law, or if we discontinue the service (where we will try to give reasonable advance notice when practicable).

Provisions that by their nature should survive (including disclaimers, limitations, and indemnities) survive termination.

12. Changes

We may update these terms by posting a new version with an updated effective date. If changes are material, we will make reasonable efforts to notify you (for example, by email or in-product notice). Continued use after the effective date may constitute acceptance. If you disagree, you should stop using the service.

13. General

These terms constitute the entire agreement between you and BubbleRag regarding the subject matter here and supersede prior oral or written understandings. If a provision is unenforceable, the remainder stays in effect.

Governing law. These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws in your jurisdiction require otherwise.

Privacy. Our Privacy Policy explains how we handle personal data.

14. Contact

Questions about these terms:
[email protected]

This agreement is intended as a sensible starting point. Have qualified counsel tailor it for your entity, product, jurisdictions, and customer types before relying on it for compliance or enforcement.